Contact Excellence CE Academy
Contact the academy for assistance with course enrollment, payments, student access, final assessments, certificates of completion, or continuing education reporting.
Include complete information with your message
Providing the correct course and student details helps the academy review your question more efficiently.
How to reach the academy
Email is the primary contact method for course, enrollment, certificate, reporting, and student-support questions.
Email Excellence CE Academy
Send course and student-support questions to the academy using the email address below.
info@excellencece.comInformation to include in your message
- Provide your full name.
- Include the exact course title.
- Explain your question or issue clearly.
- Include the completion date when asking about a certificate or CE reporting.
- Include the email address connected to your student account when requesting login or course-access assistance.
Assistance for students and prospective learners
Contact the academy when you need help before enrollment, while completing a course, or after finishing your course requirements.
Enrollment and Payment
Request assistance with course selection, enrollment instructions, course pricing, or payment-related questions.
Login and Course Access
Get help accessing your student account, dashboard, enrolled courses, lessons, or final assessment.
Course Completion
Ask questions about final assessments, completion requirements, certificates, or course-credit documentation.
CE Broker Reporting
Contact the academy if you have questions about reporting status or if completed credit has not appeared after the expected processing period.
Course Information
Request clarification about course hours, format, approval status, subject matter, or current availability.
Live Course Updates
Request information about upcoming live training, scheduling, locations, registration, and course availability.
Select the type of assistance you need
These buttons open your email program with a subject line already prepared.
Student Access Help
Request assistance with login, your dashboard, or access to an enrolled course.
Request Access Help →Certificate or Reporting Help
Ask about your completion certificate or continuing education reporting status.
Request Completion Help →General Course Question
Ask about enrollment, pricing, course requirements, or available continuing education.
Ask a Course Question →Protect your private information
Do not send sensitive payment information by email
Do not include credit-card numbers, banking information, passwords, or other sensitive payment details in your message. Use the secure course platform and checkout process for enrollment and payment transactions.
Access your student dashboard
Sign in to continue an enrolled course, review your course information, or access your student account.
Contact the academy with your course question
Include your full name, the exact course title, and a clear explanation of the assistance you need.